Privacy Policy
Last updated: April 2026
PetPalHQ ("we," "us," or "our") operates at petpalhq.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website.
Information We Collect
Automatically Collected Data
When you visit PetPalHQ, we automatically collect certain information about your device and usage patterns through cookies and analytics tools, including:
- IP address (anonymized)
- Browser type and version
- Pages viewed and time spent
- Referring URLs
- Device type and operating system
Information You Provide
If you subscribe to our newsletter or contact us, we collect your email address and any information you choose to include in your message.
How We Use Your Information
- To analyze site traffic and improve our content
- To send newsletters you have opted into (with easy unsubscribe)
- To respond to your inquiries
- To comply with legal obligations
Analytics
We use Vercel Analytics and Google Analytics to understand how visitors use our site. These services may set cookies and collect information as described in their respective privacy policies. Google's IP anonymization is enabled on our property.
Affiliate Links & Third Parties
PetPalHQ contains affiliate links to Amazon and other retailers. When you click these links, you are subject to the privacy policies of those third-party sites. We recommend reviewing their policies before making purchases.
Cookies
We use cookies for analytics and functionality purposes. You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality.
Data Retention
Analytics data is retained in accordance with our analytics provider policies. Email addresses are retained until you unsubscribe.
Your Rights
Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. Contact us at hello@petpalhq.com to exercise these rights.
Children's Privacy
PetPalHQ is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised "Last updated" date.
Contact
For privacy questions, email hello@petpalhq.com.